FAQs
Here you will find answers to all important questions about shopping, products and much more.
Product pan
What do I need to consider before using the pan for the first time?
Before preparing your first meals, the pan should be seasoned. Click here for instructions .
For which types of stoves is the pan suitable?
Our Waidler pan is suitable for all types of stoves: induction, ceramic and gas.
Is the pan dishwasher safe?
No.
How do I care for my pan?
We recommend greasing the pan with a little olive oil and kitchen paper after each cleaning.
Order & Delivery
Which payment method can I use?
You can pay with Paypal, Master and Visa cards, instant bank transfer or in advance.
If you prefer to pay in installments, you can also pay via PayPal.
Do you offer shipping outside of Germany within the EU?
Yes, we ship within the EU. Shipping costs €13.50.
Do you offer shipping to Switzerland?
Yes. Shipping costs are €26.50, including customs clearance.
Pan sold out - where can I still buy the Waidler pan?
If you've been interested in our pan for a while but haven't been able to get your hands on one yet, you're welcome to visit our partner store "Servus am Marktplatz" in Austria and purchase one of our Waidler pans.
Click here: Servus am Marktplatz
Pan sold out - is it possible to order by email?
Unfortunately, ordering by email is not possible if the Waidler pan is sold out. Therefore, we ask that you simply visit our shop again within the next four weeks to place your order.